Company

CaterSync Terms of Use

Effective Date: September 28, 2026

PLEASE READ THIS AGREEMENT CAREFULLY. BY INSTALLING, ACCESSING, OR USING CATERSYNC, OR BY CLICKING “ACCEPT,” YOU AGREE TO BE BOUND BY IT. IF YOU DO NOT AGREE, DO NOT INSTALL OR USE THE APPLICATION.

IF YOU ARE ACCEPTING ON BEHALF OF A BUSINESS, YOU REPRESENT THAT YOU HAVE AUTHORITY TO BIND THAT BUSINESS, AND “YOU” MEANS THAT BUSINESS.

SECTION 13 CONTAINS A BINDING ARBITRATION PROVISION AND A CLASS ACTION WAIVER THAT AFFECT YOUR LEGAL RIGHTS.

This End User License Agreement and Terms of Service (this “Agreement”) is between Blanket POS LLC, a limited liability company with offices at 690 Gulf Avenue, Staten Island, NY 10314 (“Blanket POS,” “we,” “us,” or “our”), and the merchant that installs or uses CaterSync (the “App”) — you.

1. The App and License Grant

1.1 Eligibility

CaterSync is a private application distributed through the Clover App Market and operates only on Clover point-of-sale devices. You must maintain an active Clover merchant account to install or use the App. If your Clover account is closed, suspended, or terminated, your right to use the App ends with it.

1.2 License

Subject to your compliance with this Agreement and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the App on Clover devices associated with your merchant account, solely for your internal business purposes during the Term.

1.3 Restrictions

You will not, and will not permit any third party to:

(a) copy, modify, translate, or create derivative works of the App;

(b) reverse engineer, decompile, disassemble, or attempt to derive the source code or underlying structure of the App, except where this restriction is unenforceable under applicable law;

(d) use the App to provide services to third parties as a service bureau, or on behalf of any business other than your own;

(e) remove, obscure, or alter any proprietary notice, trademark, or branding;

(f) circumvent or disable any security, licensing, or authentication feature;

(g) use the App to store or transmit unlawful, infringing, defamatory, or malicious content, or any malware;

(h) use the App in violation of applicable law, the Clover App Market Terms of Use, your merchant processing agreement, or the Payment Card Industry Data Security Standard.

1.4 Ownership

The App is licensed, not sold. Blanket POS and its licensors retain all right, title, and interest in and to the App, including all software, interfaces, designs, documentation, trademarks, and intellectual property rights. No rights are granted except as expressly stated.

1.5 Updates and Changes

We may update, modify, add to, or discontinue features of the App at any time. Updates may install automatically through the Clover App Market. We may discontinue the App entirely on 60 days’ notice, in which case we will refund any prepaid, unused fees.

1.6 Clover Platform Dependency

The App runs on the Clover platform and depends on Clover’s hardware, software, APIs, and services, which are provided by Clover Network, LLC and its affiliates and are outside our control. We are not responsible for the availability, performance, accuracy, security, or continuation of the Clover platform, or for any change Clover makes to it. If Clover discontinues, restricts, or materially changes any API or service the App relies on, we may modify or discontinue affected functionality without liability, subject to Section 1.5.

2. Your Data and Where It Lives

2.1 Local Storage

CaterSync stores catering order information in a local database on your Clover device and exchanges data with Clover through Clover’s APIs. Blanket POS operates no server for the App and holds no copy of your catering orders, customer records, menus, inventory, or transaction data.

2.2 Your Responsibility for Your Data

You are solely responsible for the accuracy, quality, legality, and appropriateness of all data entered into or generated through the App, including menus, pricing, customer records, order details, allergen and dietary notes, and deposit terms (“Your Data”). You represent that you have all rights and lawful bases necessary to collect and process Your Data.

2.3 Backup and Loss

Because Your Data resides on your Clover device and in your Clover account, Blanket POS cannot restore it. If your device is lost, stolen, damaged, reset, or replaced, or if the App is uninstalled, catering order data stored locally on that device may be permanently lost. You are solely responsible for maintaining your own records of pending catering orders, deposits taken, and balances due. We strongly recommend keeping an independent record of any order with a deposit against it.

2.4 Allergen, Dietary, and Food Safety Information

The App is a record-keeping and scheduling tool. It does not verify, validate, or guarantee the accuracy of any allergen, dietary, ingredient, or nutritional information, and it is not a food safety control. You are solely responsible for the accuracy of that information, for your food safety and labeling practices, and for compliance with all applicable health, allergen disclosure, and food-labeling laws. You will not rely on the App as a substitute for your own allergen verification procedures.

2.5 Deposits, Liabilities, and Revenue Recognition

The App allows orders to be held without payment, paid in full, or taken with a deposit and balance due, and allows you to record a deposit as a liability or as revenue. These are bookkeeping selections you make. They are not accounting, tax, or financial advice, and we do not verify that your selections are correct. You are responsible for your own accounting treatment and for consulting your accountant.

2.6 Account Security

You are responsible for all activity under your account and for the security of your Clover device. You will control which employees have access, assign the minimum permissions necessary, promptly revoke access for departing personnel, and maintain device passcodes. Notify us at support@blanketpos.com if you learn of unauthorized access.

2.7 Compliance

You will use the App in compliance with all applicable laws, including consumer protection, privacy, tax, and food service regulations. Where you communicate with your customers about orders, you are the sender, and you are responsible for any required consent and for honoring opt-outs.

3. Payments

All payment processing in the App is performed by Clover’s payment SDK and APIs and settled through the Clover / Fiserv backend. Blanket POS is not a payment processor, does not handle cardholder data, and is not a party to your merchant processing agreement. Where you save a payment method for a future balance, what is stored is a Clover-issued token, not a card number. Disputes regarding processing, settlement, funding, chargebacks, or fees are between you, Clover, and your payment processor.

4. Free Trial, Fees, and Payment

4.1 Free Trial

CaterSync is available for an initial 30-day free trial beginning on installation. No fee is charged during the trial period. At the end of the 30 days, unless you uninstall the App, your subscription converts automatically to a paid subscription at the rate in Section 4.2 and billing begins. You may cancel at any time during the trial by uninstalling the App through the Clover App Market, and no fee will be charged.

4.2 Subscription Fees

Following the trial, CaterSync is $50.00 per month per merchant account. A merchant account may install the App on multiple Clover devices at no additional charge.

4.3 Billing Through Clover

Subscription fees are billed and collected by Clover through the Clover App Market billing system, which charges your Clover merchant account and remits payment to Blanket POS. Blanket POS does not collect payment from you directly and does not receive or store your payment method. Billing timing, invoicing, and collection follow Clover’s App Market billing practices and your agreements with Clover.

4.4 Taxes

Fees are exclusive of applicable taxes. Tax treatment is handled through Clover’s billing system. You are responsible for all sales, use, and similar taxes, excluding taxes based on our net income.

4.5 Price Changes

We may change the subscription fee on 30 days’ notice. Changes take effect at your next billing period following the notice. If you do not accept a change, your remedy is to uninstall the App before it takes effect.

4.6 Billing Disputes

Because fees are billed by Clover, billing disputes are generally resolved through Clover. If you believe you have been charged in error, contact us at support@blanketpos.com within 60 days of the charge and we will work with Clover to resolve it. Claims not raised within 60 days are waived.

4.7 Non-Payment and Suspension

If Clover is unable to collect the subscription fee, Clover may suspend or remove your access to the App under its own terms. We may also suspend access after 10 days’ notice.

4.8 No Refunds

Except as expressly stated in this Agreement, fees are non-refundable, including for partial billing periods and for periods during which you did not use the App. Uninstalling mid-period does not entitle you to a prorated refund.

5. Term, Suspension, and Termination

5.1 Term

This Agreement begins when you first install, access, or use the App and continues month-to-month until terminated.

5.2 Termination by You

You may terminate at any time by uninstalling the App through the Clover App Market. Termination takes effect at the end of the current billing period. No refund is due for the remainder of that period.

5.3 Suspension and Termination by Us

We may suspend or terminate your access immediately and without liability if: you materially breach this Agreement; you fail to pay fees when due; your use presents a security risk or may harm us, other customers, or any third party; your Clover account or merchant processing agreement is suspended or terminated; you become insolvent or subject to bankruptcy proceedings; we reasonably suspect fraudulent or unlawful activity; or we are required to do so by law or by Clover. Where practical, we will give notice and an opportunity to cure first.

5.4 Effect of Termination

On termination, your license ends and you must cease using the App. Because Your Data resides on your device and in your Clover account, you retain it and are responsible for exporting or preserving anything you need before uninstalling. We hold no copy to return. Sections 1.4, 2.2–2.5, 3, 4 (for accrued amounts), 5.4, 6, 7, 8, 9, 10, 11, 12, 13, and 14 survive termination.

6. Support

We provide commercially reasonable support Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern, excluding holidays, at support@blanketpos.com and 732.316.5552. We target an initial response within one business day. This is a target, not a guarantee, and we make no uptime or service level commitment unless stated in a separate written agreement signed by us.

7. Data Protection and Privacy

7.1 Roles

For any personal information about your catering customers or employees that reaches us, you are the business and controller of that information, and Blanket POS acts solely as a service provider on your behalf, processing it only to perform under this Agreement and on your instructions. In practice, catering customer data does not reach us at all; it remains on your device and in your Clover account.

7.2 Service Provider Obligations

We certify that we understand and will comply with the following. We will not:

(a) sell or share personal information as those terms are defined under the California Consumer Privacy Act as amended, or under any other applicable privacy law;

(b) retain, use, or disclose personal information for any purpose other than performing the services specified in this Agreement, including any commercial purpose of our own;

(d) combine personal information received from you with personal information received from or on behalf of any other person, except as permitted under applicable law to perform a business purpose.

7.3 Confidentiality and Subprocessors

Personnel with access to personal information are bound by confidentiality obligations, and we impose materially equivalent obligations on any subprocessor we engage. We remain responsible for our subprocessors’ performance.

7.4 Data Subject Requests

If we receive a privacy request directly from one of your customers, we will direct them to you, since you hold the data. We will provide reasonable assistance in responding to such requests.

7.5 Security Incidents

We will notify you without undue delay after becoming aware of a security incident affecting personal information we hold, and will cooperate reasonably in your investigation.

7.6 Notice of Inability to Comply

We will notify you if we determine we can no longer meet our obligations under applicable privacy law.

7.7 Privacy Policy

Our handling of personal information is further described in the CaterSync Privacy Policy at https://www.blanketpos.com/catersync-privacy-policy, incorporated by reference.

7.8 Your Privacy Obligations

You are responsible for providing your own privacy notice to your customers, obtaining any consents required to collect their information (including allergen or dietary information that may constitute sensitive personal information), and honoring their privacy rights.

8. Confidentiality

Each party may receive non-public information of the other that is marked confidential or that a reasonable person would understand to be confidential. The receiving party will use no less than reasonable care to protect it and will not disclose it except to personnel and advisors with a need to know who are bound by confidentiality obligations. These obligations do not apply to information that is or becomes public through no fault of the receiving party, was already known without restriction, is independently developed, or is rightfully received from a third party without restriction. A party may disclose as required by law after giving reasonable notice where permitted.

9. Feedback

If you provide suggestions or feedback about the App, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use and incorporate it without restriction, attribution, or compensation.

10. Disclaimer of Warranties

THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND SECURITY, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; THAT DEFECTS WILL BE CORRECTED; THAT THE APP WILL MEET YOUR REQUIREMENTS; OR THAT DATA STORED ON YOUR DEVICE WILL NOT BE LOST OR CORRUPTED.

THE APP IS NOT A SUBSTITUTE FOR YOUR OWN BUSINESS JUDGMENT, FOOD SAFETY PROCEDURES, ACCOUNTING CONTROLS, RECORD-KEEPING, OR LEGAL COMPLIANCE PROGRAM.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, LOST REVENUE, LOST BUSINESS, LOST GOODWILL, LOST OR CORRUPTED DATA, OR COST OF SUBSTITUTE SERVICES, WHETHER IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE APP WILL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES YOU PAID US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

These limitations apply even if a limited remedy fails of its essential purpose. They do not apply to gross negligence, willful misconduct, or fraud, to your payment obligations under Section 4, or to your indemnification obligations under Section 12.

Some jurisdictions do not allow certain limitations of liability, so some of the above may not apply to you.

12. Indemnification

12.1 By You

You will defend, indemnify, and hold harmless Blanket POS LLC, its affiliates, and their officers, members, employees, and agents from and against any third-party claim, demand, suit, or proceeding, and any resulting damages, losses, liabilities, settlements, fines, penalties, and reasonable attorneys’ fees, arising out of or relating to:

(a) Your Data, including any claim that it infringes, misappropriates, or violates the rights of a third party;

(b) your use of the App in violation of this Agreement or applicable law;

(c) any claim brought by your customer or employee relating to your goods or services, your food safety or allergen practices, your pricing, your deposit or refund terms, or your fulfillment of any catering order;

(d) your loss of catering order data, including any claim arising from an order you failed to fulfill or a deposit you failed to account for;

(e) your violation of any privacy, consumer protection, or electronic messaging law;

(f) any dispute between you and Clover, your payment processor, or any third party.

12.2 By Us

We will defend you against any third-party claim alleging that the App, as provided by us and used in accordance with this Agreement, infringes a United States patent, copyright, or trademark, and will pay damages finally awarded or agreed in settlement. This obligation does not apply to claims arising from Your Data, from modification of the App by anyone other than us, from combination of the App with anything not supplied by us, or from your continued use after we notify you to stop. If the App becomes subject to such a claim, we may procure the right for you to continue using it, modify it to be non-infringing, or terminate this Agreement and refund prepaid, unused fees. This Section states our entire liability and your exclusive remedy for infringement claims.

12.3 Procedure

The indemnified party will promptly notify the indemnifying party of the claim, give the indemnifying party sole control of the defense and settlement (provided no settlement imposing liability or admitting fault on the indemnified party may be made without consent), and provide reasonable cooperation at the indemnifying party’s expense.

13. Dispute Resolution, Arbitration, and Class Action Waiver

13.1 Informal Resolution

Before filing a claim, the parties will attempt in good faith to resolve the dispute informally. A party will send written notice describing the dispute and the relief sought. If not resolved within 60 days, either party may proceed under Section 13.2.

13.2 Binding Arbitration

Except as stated in Section 13.4, any dispute arising out of or relating to this Agreement or the App will be resolved by final and binding arbitration administered by JAMS under its Streamlined Arbitration Rules then in effect. The arbitration will be conducted by a single arbitrator, in Richmond County, New York, in English. The arbitrator’s award may be entered in any court of competent jurisdiction. The Federal Arbitration Act governs the interpretation and enforcement of this Section.

13.3 Class Action Waiver

EACH PARTY WAIVES ANY RIGHT TO BRING OR PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OR PRESIDE OVER ANY FORM OF REPRESENTATIVE PROCEEDING.

If this waiver is found unenforceable as to a particular claim, that claim will be severed and litigated in the courts identified in Section 14.2, and the remaining claims will proceed in arbitration.

13.4 Exceptions

Either party may bring an individual action in small claims court, and either party may seek injunctive or other equitable relief in court to protect its intellectual property or confidential information, without first proceeding under Sections 13.1–13.2.

13.5 Jury Trial Waiver

TO THE EXTENT ANY DISPUTE IS LITIGATED IN COURT RATHER THAN ARBITRATED, EACH PARTY KNOWINGLY AND VOLUNTARILY WAIVES ITS RIGHT TO A TRIAL BY JURY.

13.6 Time Limit

Any claim must be brought within one (1) year after it accrues, or it is permanently barred, except where a longer period is required by law.

14. General

14.1 Modifications

We may modify this Agreement. We will post the updated version and revise the Effective Date, and for material changes will give at least 30 days’ notice by email or in-app notice. Continued use after the effective date constitutes acceptance. If you do not accept a material change, your remedy is to uninstall the App before it takes effect.

14.2 Governing Law and Venue

This Agreement is governed by the laws of the State of New York, without regard to its conflict of laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply. Subject to Section 13, the state and federal courts located in Richmond County, New York have exclusive jurisdiction, and each party consents to personal jurisdiction and venue there.

14.3 Force Majeure

Neither party is liable for any delay or failure to perform, other than payment obligations, caused by events beyond its reasonable control, including acts of God, natural disaster, epidemic, war, terrorism, civil unrest, labor disputes, government action, utility or telecommunications failure, or failure of a third-party platform or service provider, including Clover.

14.4 Assignment

You may not assign this Agreement without our prior written consent, except to a successor in connection with a merger or sale of all or substantially all of your assets, on written notice to us. We may assign this Agreement freely. Any prohibited assignment is void.

14.5 Notices

Notices to you may be sent to the email address associated with your Clover merchant account or delivered through the App, and are effective on sending. Notices to us must be sent to support@blanketpos.com and to Blanket POS LLC, 690 Gulf Avenue, Staten Island, NY 10314, Attn: Legal, and are effective on receipt.

14.6 Independent Contractors

The parties are independent contractors. This Agreement creates no partnership, joint venture, agency, franchise, or employment relationship.

14.7 Severability

If any provision is held unenforceable, it will be modified to the minimum extent necessary to make it enforceable, or severed, and the remainder of this Agreement will remain in effect.

14.8 Waiver

No failure or delay in exercising a right waives it. A waiver must be in writing and signed by the waiving party.

14.9 Third-Party Beneficiaries

You acknowledge that Clover Network, LLC and Fiserv, Inc. are not parties to this Agreement, are not responsible for the App, and make no warranties regarding it. Clover is an intended third-party beneficiary of the provisions of this Agreement that concern Clover and may enforce them. In the event of a conflict between this Agreement and the Clover App Market Terms of Use with respect to your use of the Clover platform, the Clover terms control. Except as stated in this Section, this Agreement creates no third-party beneficiary rights.

14.10 Export and Sanctions

You represent that you are not located in, and are not a national or resident of, any country subject to a U.S. embargo, and are not listed on any U.S. government list of prohibited or restricted parties.

14.11 Entire Agreement

This Agreement, together with the CaterSync Privacy Policy, is the entire agreement between the parties regarding the App and supersedes all prior or contemporaneous agreements on that subject. Any additional or conflicting terms in your purchase order or other document are rejected and have no effect.

15. Contact

Blanket POS LLC

690 Gulf Avenue

Staten Island, NY 10314

Email: support@blanketpos.com

Phone: 732.316.5552

CaterSync is a product of Blanket POS LLC. Clover and Fiserv are trademarks of their respective owners. Blanket POS LLC is not affiliated with, endorsed by, or sponsored